Flexible Virtual Assistant Services That Work Around You
Our virtual assistant solutions are designed to make your business life easier, more productive, and more profitable.
With clear, affordable packages and custom options available, finding the right admin support for small businesses has never been simpler.
Our Virtual Assistant Services Include:
General Administration Support
Xero Invoicing & Billing Assistance
Remote Email Management Services
Calendar & Diary Management
Document Creation & Formatting
Customer Service Support
Custom Virtual Administration Support
Our Packages
Expert support for your business needs and administrative tasks.
The Essentials.
Perfect for: New business owners, freelancers, or side-hustlers who need a little extra support. Lighten your load without breaking the bank. Focus on your priorities while we handle the background admin.
Includes:
Up to 5 hours of virtual assistant support per month
Email inbox management (sorting, flagging, and light responses)
Basic calendar and diary management (appointments, reminders)
Document formatting and light admin tasks
One-off task requests (subject to time allowance)
The Professional.
Perfect for: Growing businesses and busy entrepreneurs needing consistent, reliable admin help. Keep your day-to-day operations organised and stay ahead without getting bogged down.
Includes:
Up to 10 hours of virtual assistant support per month
Full inbox management and email organisation
Calendar scheduling, meeting organisation, reminders
Xero invoicing and billing support (creating and sending invoices)
Basic customer service responses (email or portal-based)
Light document creation (contracts, proposals, quotes)
The Productivity Booster.
Perfect for: Small businesses, coaches, consultants, or managers who need a bit more hands-on support.Delegate a wide range of daily tasks and focus fully on scaling and serving your clients.
Includes:
Up to 20 hours of virtual assistant support per month
Complete remote email management services
Calendar and diary management (including complex scheduling)
Xero invoicing, billing, and light financial admin (expense entry)
Customer service inbox management and first-line support
Customised document creation and admin reports
Task tracking and reminders for deadlines
The Business Manager.
Perfect for: Entrepreneurs, directors, and service-based businesses needing full administrative support without hiring full-time staff. A dependable "second brain" for your business operations, without the overheads of an employee
Includes:
Up to 30 hours of virtual assistant support per month
Priority inbox management and client communications
Advanced calendar and meeting support (including international clients/time zones)
Full Xero billing, invoicing, and reconciliation support (non-accountancy level)
Comprehensive customer service management (phone and email where required)
Admin process improvements and documentation creation
Weekly task check-ins and updates
Perfect for: Businesses needing daily support, VIP customer service, and proactive virtual administration without limits. Feel like you’ve got a full admin department at your fingertips, ready to help you scale effortlessly.
Includes:
Unlimited virtual assistant support within standard business hours (subject to fair usage)
Dedicated inbox, calendar, billing, and customer service management
Project support (event coordination, launches, admin for special projects)
Regular reporting and performance check-ins
Priority turnaround on urgent requests
Ongoing business system improvements and automation support
The VIP.
Need something specific?
Our virtual assistant services can be tailored to meet your exact business needs, whether you require one-off help or ongoing remote administration support.
Working with SUTA VA has been a total game-changer. I was in the middle of launching my new business and completely overwhelmed with all the admin. SUTA VA stepped in and took care of everything, emails, invoicing, diary management, all the boring but essential stuff that was slowing me down. It took such a huge weight off my shoulders and let me focus on the creative side of building my brand. I honestly don't know how I would have done it without Abi!
Alex-AJ Creative
Auckland, NZ